Terms
Acceptance
By completing a purchase through our website, you acknowledge and agree to this policy.
Please review all product descriptions, measurements, sizing information, colors, and order details carefully before completing your purchase.
All Sales Final
All purchases are final sale. We do not accept returns, refunds, or exchanges for change of mind, incorrect sizing, or unwanted items.
If your item arrives damaged, defective, or incorrect, please contact our customer service team within 7 days of delivery with your order number and clear photos of the issue. Once reviewed, we'll work with you to resolve the problem.
Shipping and Delivery
We ship worldwide, with all orders dispatched from Australia.
Shipping rates vary depending on your delivery location, order size, and selected shipping method. Your exact shipping cost will be calculated and displayed at checkout before payment.
Delivery times will vary depending on your location and may be affected by customs processing or other delays outside of our control. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.
Customs, Duties and Taxes
International orders may be subject to customs duties, import taxes, or other fees once they arrive in the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.
Order and Address Details
Please ensure all shipping details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.
Consumer Law
Our final-sale policy does not limit any rights you may have under applicable consumer protection laws.
Contact
Reach us on Instagram at @acc1dentprone.