FAQs

We ship worldwide, with all orders dispatched from Australia.

Shipping rates vary depending on your delivery location, order size, and selected shipping method. Your exact shipping cost will be calculated and displayed at checkout before payment.

International orders may be subject to customs duties, import taxes, or other fees once they arrive in the destination country. These charges are determined by local customs authorities and are the responsibility of the customer.

Delivery times will vary depending on your location and may be affected by customs processing or other delays outside of our control.

Once your order has been dispatched, you will receive a shipping confirmation email with tracking information where available.

Please ensure all shipping details are correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

All purchases are final sale. We do not accept returns, refunds, or exchanges for change of mind, incorrect sizing, or unwanted items.

Please contact our customer service team within 7 days of delivery with your order number and clear photos of the issue. Once reviewed, we'll work with you to resolve the problem.

Our final-sale policy does not limit any rights you may have under applicable consumer protection laws.

Heavyweight cotton twill cap featuring raised 3D embroidery, a premium leather back strap and durable construction throughout. Adjustable one-size-fits-all design.